Privacy Policy
Last updated: October 2026
This policy explains what personal information we collect through thescq.com, why we collect it and what we do with it. It applies to the SCQ website and to any page you reach by scanning an SCQ QR code around the precinct.
We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. What we collect
Most people can browse the site without telling us anything about themselves. We only collect personal information when you choose to give it to us, or in the limited technical ways described below.
Information you give us
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Leasing enquiries. Your name, email, phone number, business name and any details about the space you're interested in.
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Updates and newsletter. Your name and email address if you register for event or precinct updates, newsletters or other SCQ marketing communications. We may also record when and how you subscribed and your communication preferences.
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General enquiries. Whatever you include when you contact us through the site, by email or by phone.
Information collected automatically
When you visit the site, our hosting and analytics tools record general technical information such as your browser type, device type, the pages you view, how long you spend on them, the site that referred you and an approximate location based on your IP address (city or region level, not your exact position).
When you scan a QR code in the precinct, the link may tell us which code was scanned so we can see which locations and art trail stops people are using. This doesn't identify you personally.
We don't collect your precise location. The precinct map works without it.
2. Why we collect it
We use your information to:
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reply to your enquiry and follow up on leasing interest
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send you updates you've asked for, including newsletters, new openings, events, exhibitions, precinct news and other SCQ marketing communications
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understand how people use the site and the QR codes so we can improve them
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keep the site secure and working properly
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meet our legal obligations
We won't use your information for anything unrelated to these purposes unless you agree to it or the law allows or requires it.
3. Marketing emails
We only send marketing emails if you've signed up for them or have otherwise agreed to receive them, or where otherwise permitted by law.
These communications may include news about SCQ, new openings, events, exhibitions, hospitality, community activities and other precinct promotions.
We use an email marketing platform to manage our subscriber database and send these communications.
Every marketing email includes an unsubscribe link, and you can also ask us to take you off the list at any time by contacting us. We follow the Spam Act 2003 (Cth).
Signing up for SCQ communications does not automatically subscribe you to marketing from individual businesses operating within the precinct.
4. Cookies and analytics
The site uses a small number of cookies and similar technologies. Some are needed for the site to work. Others help us measure traffic and see which pages are useful.
We may also use cookies and similar technologies for advertising purposes, including showing you SCQ ads on other platforms (such as Meta/Instagram) based on your visit to this site, building audiences for that advertising, and measuring how effective it is.
You can block or delete cookies through your browser settings. The site will still work, although some features may not behave as expected.
5. Who we share it with
We don't sell your personal information.
We may share it with:
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service providers who help us run the site and our communications, such as our website host, form and email marketing tools and analytics provider
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leasing agents or property managers acting on our behalf, if you've made a leasing enquiry
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professional advisers, such as lawyers or accountants, where needed
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government bodies or law enforcement where the law requires it
These providers can only use your information to do work for us.
Venues, the hotel, the residential operator and other businesses at SCQ run their own websites and booking systems. If you click through to book a room, a table, a court or an apartment viewing, that business handles your information under its own privacy policy, not this one.
6. Overseas storage
Some of our service providers, including our website host, store data on servers outside Australia, which may include the United States and Europe.
Where that happens, we take reasonable steps to make sure your information is handled in a way that's consistent with the Australian Privacy Principles.
7. Keeping it safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access. Access is limited to the people who need it. We keep information only for as long as we need it for the purposes above or as required by law, then delete or de-identify it.
No website can be completely secure, so we can't guarantee the security of information you send us online. If we become aware of a data breach that's likely to cause serious harm, we'll notify you and the Office of the Australian Information Commissioner as required by law.
8. Accessing or correcting your information
You can ask to see the personal information we hold about you or ask us to correct it if it's wrong. Contact us using the details below.
We'll respond within a reasonable time, usually within 30 days. In some limited cases the law allows us to refuse access, and if so, we'll tell you why.
9. Children
The site is designed for a general audience. We don't knowingly collect personal information from children under 16 without the involvement of a parent or guardian.
10. Complaints
If you have a concern about how we've handled your information, please contact us first so we can try to sort it out. We'll look into it and get back to you within 30 days.
If you're not happy with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date at the top.
12. Contact us
[OWNER ENTITY NAME]
Cnr Newcastle Street and Charles Street, West Perth WA [POSTCODE]
Email: [talktous@thescq.com]
Phone: [PHONE NUMBER]